Takt Helps All Points Improve Operational Efficiency and Decision-Making

All Points, a leading third-party logistics (3PL) provider based in Atlanta, has established itself as a trusted fulfillment partner for numerous national brands, handling their end-to-end logistics and supply chain needs. As a 3PL, All Points manages various fulfillment services such as warehousing, distribution, Fulfillment By Amazon (FBA) Prep, and shipping. These services are crucial for businesses to streamline their operations and meet increasing customer demands.

However, as All Points expanded its client base, it encountered challenges common in the 3PL sector, especially when managing the complexity of growing customer requirements and more intricate fulfillment tasks. These challenges included:

• Limited visibility into operational metrics like task times, labor efficiency, and performance, largely due to outdated, legacy systems.
• A heavy reliance on manual tracking methods which not only slowed down operations but also introduced a higher risk of errors, leading to inefficient workflows and increased labor costs.
• Rising fulfillment costs as they took on more clients with unique service needs, including out-of-system customer value-added services (VAS) and kitting jobs, further complicating their operations.

In response, All Points sought a more robust labor management system (LMS) platform to help optimize warehouse operations, reduce costs, and more effectively meet rising client demands.

In January 2024, All Points turned to Takt, a modern warehouse intelligence platform, to address these operational inefficiencies and improve their supply chain management. By implementing Takt’s cloud-based system, All Points was able to:

• Gain real-time visibility across all their processes, from receiving to shipping, including indirect tasks like kitting and value-added service (VAS).
• Quickly onboard new clients with engineered labor standards (ELS) and processes without IT or professional services.
• Measure cost per unit (CPU) and margin by the client to increase profitability.

Takt’s platform empowered All Points to scale efficiently, allowing them to meet increasing client demands and supercharge their operation.